Randy Breaux, group president, GPC North America, talks to AMN Drivetime - Professional Carwashing & Detailing

Randy Breaux, group president, GPC North America, talks to AMN Drivetime

At NAPA, “Breaux Knows” business relationships, ABCs to avoid and serving the automotive professional.

Growing up in South Louisiana, Randy Breaux started working young, inspired by his machinist father and grandfather. His formal career began after college, spending 26 years in manufacturing, with 21 of those at Baldor Electric Company. Following its acquisition by a European firm in 2011, he transitioned to the distribution side, joining Motion, a division of Genuine Parts Company.

At Motion, Breaux held various roles, eventually becoming president in 2018. In March 2023, he was appointed group president for GPC North America, overseeing both the industrial and automotive sectors, which included NAPA. 

Breaux’s leadership philosophy emphasizes four key tenets: vision, strategy, structure and culture. He believes a clear vision supported by a robust strategy, executed within an effective structure, and underpinned by a strong culture, is crucial for business success. He also highlights the importance of avoiding the “ABCs” – arrogance, bureaucracy and complacency – while building a high-performing team.

A mentor taught him the importance of transparency and honesty, guiding principles that have shaped his management style. Breaux prioritizes building solid relationships based on trust and transparency, believing that success naturally follows strong relationships. This approach extends to his dealings with employees, customers and shareholders.

In his view, focusing on customer needs is paramount, rather than closely monitoring competitors. He emphasizes the importance of understanding and meeting customer expectations to drive value and build lasting partnerships.

While NAPA serves both DIY and professional customers, Breaux highlights the company’s strong reputation among professionals as the key focus. The complexity of modern vehicles often necessitates professional repair services, which aligns with NAPA’s commitment to supporting professional repair shops and fleet managers.

Episode Overview

  • Randy Breaux discusses his career, starting at NAPA and transitioning into a role with GPC (1:46)
  • Breaux shares his philosophies on an effective work environment, also known as “Breaux Knows” (5:10)
  • Why Breaux lives by the philosophy “relationships first, success follows” when it comes to business (10:30)
  • A focus on customers over competition and why Breaux believes this leads to success (11:22)
  • Coming up on a year in his new role, Breaux shares his impressions of the aftermarket (12:35)
  • B2B or B2C, Breaux explains NAPA’s main focus (14:07)
  • Breaux shares his Charles Barkley story (16:37)
  • Lightning Round (19:37)

You May Also Like

RipTide acquires MILES, Whistle Express opening donation | PC&D WeekEND Review

In this week’s PC&D WeekEND Review, The RipTide Car Wash has acquired MILES Auto Spa and Whistle Express Car Wash opens a new location with a donation.

thumbnail 6-13-24 feature

In this week’s WeekEND Review, host Kyle Alexander talks about the acquisition of MILES Auto Spa by The RipTide Car Wash and Whistle Express’s donation at a new location.

Also discussed in this video, Steel City Wash acquires Coates Car Care, Washworld adds Washex as a new distributor, and Hanley Investment Group arranges the pre-sale of a new Mister Car Wash.

BAF Industries joins ATG, Sud Stop’s first Alabama location | PC&D WeekEND Review

In this week’s PC&D WeekEND Review, BAF Industries and PRO® has joined Appearance Technology Group and Sud Stop Car Wash opens its first Alabama location.

Wash Talk Ep. 204: Risks of greenwashing with David Goodman

David Goodman discusses how carwashes can achieve sustainability certifications, market them responsibly and avoid the detrimental impacts of greenwashing.

David Goodman, CEO of Edenark Group
Waters CarWash opens express wash, Metro Express honors CEO | PC&D WeekEND Review

In this week’s PC&D WeekEND Review, Waters CarWash has opened a new express carwash and Metro Express Car Wash is honoring its CEO at an event.

Wash Talk Ep. 203: Carwash chemistry with Kelly Maria and Larry Azevedo

Larry and Kelly discuss carwash chemistry essentials, key chemicals, surfactants, protectant benefits and future trends, including graphene.

Kelly Maria, vice president of chemical and service operations, and Larry Azevedo, operations manager, of Mark VII Equipment.

Other Posts

EverWash acquires Coinless, Quick Quack leaders recognized | PC&D WeekEND Review

In this week’s PC&D WeekEND Review, EverWash has acquired Coinless and Quick Quack Car Wash’s leaders are recognized as a Best-Led company for 2024.

Mark VII’s new CEO, Summit receives financing: PC&D WeekEND Review

In this week’s PC&D WeekEND Review, National Carwash Solutions hires a new chief commercial officer and Spotless Brands opens 15 carwashes.

Wash Talk Ep. 202: From hotels to carwashes: A journey of innovation and giving back

Viran and Dylan Nana discuss the creation of FlowStat, a system designed to monitor and reduce water usage in carwashes, helping operators save money and conserve resources.

Viran and Dylan Nana from FlowStat
Rinsed acquires Ignite Wash, NCS unites brands: PC&D WeekEND Review

In this week’s PC&D WeekEND Review, Rinsed acquires Ignite wash and National Carwash Solutions has united chemistry brands.

weekend review 5-9-24